Vendor Terms

Vendor Terms and Conditions Effective Date: 01-01-2025 Welcome to ZingBot Update! These Vendor Terms and Conditions ("Terms") govern your use of our website (https://update.zingbot.in ) and our services as a vendor, reseller, partner, or business user. By accessing or using our platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using update.zingbot.in or any of our services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately stop using the platform and services. 2. Eligibility To use ZingBot Update as a vendor, reseller, or business partner: You must be at least 18 years old You must have the legal authority to represent yourself or your business You must be capable of entering into a legally binding agreement under applicable law By using the platform, you confirm that you meet these requirements. 3. Services Provided ZingBot Update provides software tools and services for business communication and WhatsApp marketing, including but not limited to: Bulk WhatsApp messaging Chat automation Personalised marketing campaigns Lead management systems Task delegation and team performance tracking Customer engagement automation Vendor/business communication support tools Related updates, integrations, and dashboard services All services are subject to modification, suspension, or discontinuation at any time without prior notice. 4. Vendor Responsibilities As a vendor, reseller, or business user of ZingBot Update, you agree to: Provide accurate and complete business/account information during registration and usage Use the platform only for lawful, ethical, and authorised business purposes Ensure all communications sent through the platform comply with applicable laws, regulations, and messaging policies Obtain all necessary customer consent or permissions before sending marketing or promotional messages Refrain from using the platform for: Spamming or unsolicited messaging Fraudulent, misleading, or deceptive campaigns Harassment, abuse, or harmful communication Illegal or restricted content Any activity that violates WhatsApp, Meta, or third-party platform policies You are solely responsible for all campaigns, content, customer data, and communications sent through your account. 5. Account Security You are responsible for maintaining the confidentiality and security of your login credentials, access details, and account permissions. You agree to: Restrict unauthorised access to your account Notify us immediately if you suspect unauthorised access, misuse, or a security breach ZingBot Update shall not be liable for any loss, damage, or unauthorised activity resulting from your failure to secure your account. 6. Payments and Refunds Vendors agree to pay all applicable subscription fees, service charges, setup costs, usage-based fees, or other charges related to the selected services. All payments made to ZingBot Update are non-refundable, unless otherwise expressly stated in a separate written agreement or service-specific policy. Failure to make timely payments may result in suspension, restriction, or termination of access to services. We reserve the right to revise pricing, billing structures, or subscription plans at any time. 7. Intellectual Property All software, platform features, dashboards, systems, content, branding, trademarks, logos, graphics, text, workflows, and materials made available on update.zingbot.in are the exclusive property of ZingBot or its licensors. Vendors may not: Copy, reproduce, distribute, or republish platform content Reverse engineer, decompile, or attempt to extract source code Modify or create derivative works based on the platform Use ZingBot branding without prior written permission Unauthorised use is strictly prohibited. 8. Privacy and Data Usage We are committed to protecting your data and privacy. By using the platform, you acknowledge and agree that: We may collect, process, and store business and usage data necessary to provide our services You are responsible for ensuring that any customer or contact data uploaded by you has been lawfully collected and used You must comply with all applicable privacy and data protection laws Please review our Privacy Policy for more details on how we collect, use, and safeguard information. 9. Third-Party Platforms and Integrations ZingBot Update may integrate with or depend on third-party services, including but not limited to: WhatsApp Meta API providers Payment gateways Hosting or cloud providers Other communication or automation tools We are not responsible for: Changes in third-party policies, APIs, or technical systems Restrictions, suspensions, or bans imposed by third-party platforms Failures, delays, or downtime caused by third-party providers Changes in third-party service availability or compliance requirements Your use of third-party services is subject to their own terms and policies. 10. WhatsApp and Messaging Compliance By using ZingBot Update, you expressly agree that: You will comply with all WhatsApp Business, Meta, and applicable messaging platform rules You will not use the platform for spam, unsolicited marketing, or policy-violating campaigns You understand that message delivery, number quality, account health, and account approval are controlled in part by third-party platforms ZingBot Update shall not be held liable for: Number bans or restrictions Message failures or delivery issues Template rejections Account quality rating drops Suspension or disabling of WhatsApp Business accounts 11. Limitation of Liability To the fullest extent permitted by law, ZingBot Update, its owners, affiliates, partners, employees, licensors, and service providers shall not be liable for any: Indirect, incidental, special, punitive, or consequential damages Loss of profits, revenue, goodwill, data, leads, customers, or business opportunities Service interruptions, delays, delivery failures, or automation errors Platform downtime or technical malfunctions Third-party platform bans, restrictions, or compliance actions Damages arising from vendor misuse or non-compliance Your use of the platform is entirely at your own risk. 12. Suspension and Termination We reserve the right to suspend, restrict, or terminate your vendor access to update.zingbot.in at our sole discretion, without prior notice, if: You violate these Terms You fail to make the required payments You misuse the platform or its messaging tools You violate WhatsApp, Meta, or third-party policies Your activity creates legal, technical, financial, or reputational risk to ZingBot Update or others Upon termination, your access to the platform and services may be revoked immediately. 13. Disclaimer of Warranties The platform and all services are provided on an "as is" and "as available" basis. We do not guarantee that: The platform will always be uninterrupted, secure, and error-free Messages will always be delivered successfully Third-party integrations will remain continuously available Any campaign will achieve a particular business result The service will meet every vendor’s specific requirements All express and implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the maximum extent permitted by law. 14. Governing Law and Jurisdiction These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Solapur, Maharashtra, India. 15. Changes to Terms We reserve the right to modify or update these Terms at any time. The latest version will always be available on https://update.zingbot.in Your continued use of the platform after any changes are posted constitutes your acceptance of the updated Terms. 16. Contact Us For any questions, concerns, or legal notices regarding these Vendor Terms and Conditions, please contact us at: 📧 Email: support@zingbot.in 🌐 Website: https://update.zingbot.in